Problem with some feeds not showing in graphs on emoncms.org

Since  2 days (Wednesday 14:45) I have a problem with some of my feeds, they are not shown in the graphs (realtime, rawdata, multigraph), but dials, feedvalue, bargraph and so on seem to work.

My local Emoncms works as expected, I only get the errors on emoncms.org, as you casn see in the following graphs (take weekly view of graphs)

http://www.emoncms.org/jb79/Solar1

http://www.emoncms.org/dashboard/view/Temp

http://www.emoncms.org/dashboard/view/Boiler

 

Any idea, what went wrong?

JBecker's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Hmmm, i think I can see all graphs ..... (with Firefox 28.0 and Chrome Version 33.0.1750.154 m on Windows)

Jörg.

Edit: or do you want to say that there are no more data in the graphs for the last two days? Ok, this is strange. Temperatures T3 to T6 of the boiler are still there but the others have stopped ~two days ago. Where is the difference?

TrystanLea's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

I can confirm the bug, all your PHPTIMESERIES feeds had stopped while the PHPTIMESTORE feeds where all fine, I've restarted the worker process and its started up again. This has happened once before, its not clear why its happening, I will add better error logging to the worker process to try and work it out.

Sergicchio's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Today I've noticed a weird thing, my power feed (FeedID 16724) is not visible, neither in the multigraph or rawdata graphs.

There are correlations?

 

jb79's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Ok thanks, Trystan. It seems the process restart solved the problem.

TrystanLea's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Sergicchio: I've fixed your feed unfortunately it resulted in a few hours of missing data, but its back working now.

The error was caused by a corruption of phptimestore meta files at around 16:20 yesterday - when I restarted the worker process on emoncms.org. It affected 30 out of 4611 active phptimestore feeds all of which I have now corrected by getting the correct meta data from a backup.

To try and stop this from happening again, Im going to add a more complete set of meta data sanity checks to the engines to ensure that the values are within expected bounds, improve on the logging of any error's if they are out of bounds and also add a safe way of stopping and restarting the php worker process so that it doesn't stop mid process.

 

 

jb79's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Hello Trystan!

 

It seems there is a problem again with the PHPTIMESERIES feeds. They stopped working at about 8:06:20 MEZ (that's 2 hours ago).

 

best regards

Juergen

Petrik's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

 

Looks like the smae for me, the PV monitor real time graph does not update where as PV generation dial and bar graph updates.

TrystanLea's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Restarted the processes again, sorry to have not caught it and your post sooner. Im working on adding improved logging and and a couple of other things that will improve robustness here https://github.com/emoncms/emoncms/commits/logging which will soon be commited to the server

jb79's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

If somebody has problems again, It looks like the next outage is here since 10:55:17 (about 1h25in ago). I've allready written a PM to Trystan.

xmasta's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Hello, I would like to add my problem here too but i dont see anyone describing it as it happens for me.

it has 3 stages, (pictures)

1) I'm logged off and watching my dashboard, realtime feeds run empty and wattage text over them at 0.

2) I log in, now dashboard realtime feeds run with graph data but wattage text over them at 0.

3) I press edit dashboard, now feeds run with graph data and wattage text over them reads values WHEN i click on one.

It is not saying no premission or something, all my fees are public but it just sits empty til i log in, then data is shown.

Chrome, IE, firefox, all same. It has been this way almost a month i think, thought maybe some random error at site that ill be fixed soon but nope.. tried clearing cache and stuff too but it is this way from all computers.

Oh, and DIAL on the left keeps showing real total wattage in every stages.

pictures:

 

jb79's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

PHPTIMESERIES is down again (since about 12 hours), I've written a pm to Trystan.

TrystanLea's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Thanks @jb79, its fixed now.

SubOrbit's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

I am hosting emoncms on my own server and it seems I have the same problem as people above... All the feeds with phptimeseries engine do not update the graphs. How can I restart the worker process myself?

TrystanLea's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

Hello SubOrbit, if your using the out of the box emoncms configuration on your server it wont be using the worker process at all and instead just processing and storing data on request. If that's the case its likely to be a different problem. Can you see any errors in your browser window?

Which version of emoncms are you using too?

yves's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

I see almost the same.

i'm learning with a local emoncms + hdd. i did ugrade to v8.3.5 these days.

Now i cant see realtime feeds in public. Does draw fine when logged in?!

 

Yves

bborncr's picture

Re: Problem with some feeds not showing in graphs on emoncms.org

I am experiencing the exact same problem.  v8.3.5 installed on Ubuntu 12.  When logged in, everything works fine.  When logged out and viewing the public dashboard, the realtime graph doesn't appear, the dial gauge which is showing the same feed info does appear, the raw data graph also appears.

This problem appears in several threads but I have not seen any solution.

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